This shipping policy explains how Organico Naturale operates its shipping procedures and how we strive to meet your expectations with every order. Whether you’re a first-time buyer or a returning customer, we want to ensure that your experience with us is smooth and satisfactory, right from placing your order to the moment it arrives at your doorstep.
We can ship products in the United States using the shipping method of your choice. You will receive estimated delivery dates when you place an order, but it depends upon availability of your item(s), shipping destination and shipping method that you select. Shipping charges are based on the product cost, weight and location.
SHIPMENT:
Organico Naturale makes best efforts to meet Buyer’s requirements for product delivery. The delivery dates are an estimate only and may change without notice depending on material availability, pack size and type, shipping conditions, payments and other related factors. Organico Naturale is not liable to the Buyer in any condition(s) for order, quantity, material, shipping, taxes, delivery dates, and any other conditions. If the Buyer require any specific packaging for the product shipment, Buyer must mention it in writing otherwise Organico Naturale will ship product to Buyer with the packaging designated by Organico Naturale. All orders cancelled or modified by Buyer prior to shipment may be subject to a 25% restocking fee. Once the product is with the carrier company, it is the carrier’s responsibility for any loss of product in transit. Buyers are aware of the risk of loss for product in transit and shall be responsible for obtaining insurance. The buyer is responsible to pay for any other additional charges such as taxes, duties, handing charges, and any other applied charges per local, state, and Federal regulations.
Shipping and Delivery Options
We offer a variety of shipping options to suit the needs of our customers.
Free Shipping
As part of our commitment to an exceptional shopping experience, we are pleased to offer free shipping Orders over $1000.
Shipping Methods
We offer a variety of shipping options to suit the needs of our customers:
UPS, FedEx or buyer selected mode of shipping
We strive for a swift preparation process and orders are typically processed and dispatched. May take 15 to 20 business days based on stock availability so that customers can receive their items promptly. All delivery dates are an estimate and may change without notice.
Tracking Orders
A tracking option is available based on the selected shipping method and total order amount.
If applicable, you will receive a tracking number once your order is shipped. This number can be used on our website or the carrier’s website to view real-time updates on the location and status of your shipment. For certain orders, we may require a signature upon delivery. This is to ensure the safe and secure receipt of your package. The signature may be required based on the selected shipping method and total order amount.
Shipping Restrictions
Orders cannot be shipped to PO boxes. Some shipping methods may not be available depending on the address/location of the delivery.
Returns and Exchanges
If you have any questions about refunds, returns or exchanges, please review our refund policy (https://www.organicosnaturale.com).
Contact Information
If you have any questions or concerns regarding our shipping policy, we encourage you to contact us using the details below: https://organicosnaturale.com/contact/
This document was last updated on December 22, 2024